Common Performance Measurement Problems
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Common Performance Measurement Problems

Federal and state agencies are being called upon to demonstrate the effectiveness of their programs and the efficiency of their management. But these requirements do not come with the expertise or resources needed to find, analyze and use performance data. We have proven methods that will help you get the data and the results you need.

  • Although they constitute good management practices, the demands of GPRA and PART are an unfunded mandate. As such, Federal agencies suffer from resource constrains for evaluation activities.
  • In many cases, data gathering systems simply do not exist, or only poor or partial program performance data is available.
  • Where data does exist, there has been a history of measuring activities (process measures) rather than results (outcome measures).
  • OMB rated more than 50 percent of Federal programs under review for FY 2004 as “results not demonstrated” because they “did not have adequate performance goals” or “had not yet collected data to provide evidence of results.”
  • Agencies and their grantees show different levels of capabilities relative to constructing a performance monitoring system.
  • Some agencies and their grantees have little capacity to implement and execute relevant data collection.
  • Some agencies and their grantees are not fully able to analyze the data they collect.
  • The most consistent criticism that has surfaced from PART reviews is the lack of a mechanism for translating data analysis into organizational change that alters program performance.
  • Programs within the same office may vary widely in the sophistication of data systems employed and the ability of program staff to access and analyze data, if data is available.
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