Victim's Services
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Victim's Services
Photo: A worried womanMacro's decades of experience and depth of knowledge in many sensitive areas allow us to provide highly customized services that match the unique values, culture, and demographic needs of our society.

Young woman Sexual Assault Followup Survey
Macro conducted a followup survey for the Massachusetts Sexual Assault Prevention and Survivor Services (SAPSS)—the mission of which was to change social norms that foster sexual violence, encourage a climate where sexual assault is not tolerated, and promote and enhance effective and accessible services for all survivors of sexual assault. The purpose of this followup survey was to collect more in-depth population-based demographic, incident, and outcome data regarding the experiences of survivors of sexual assault. This survey helps to determine how much respondents use the services that are available and their levels of awareness and satisfaction with these services. It also gauges barriers to Massachusetts Department of Public Health-funded rape crisis services. This data was used to inform and improve survivor services as well as prevention efforts to reduce the occurrence of sexual assaults.

Woman on the phone Domestic Violence Hotline Evaluation
Macro performed an evaluation of the National Domestic Violence Hotline (NDVH) to help the hotline more effectively manage the ever-increasing demand for their services. Macro conducted a strategic evaluation of the NDVH operational structure and effectiveness for the CDC Division of Violence Prevention. We conducted detailed interviews with all staff, key stakeholders, and other interested and involved parties. In addition, Macro worked with the hotline to develop standard reports and brochures profiling information collected from the more than 120,000 calls the hotline receives annually.

 


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